8/12/2023 0 Comments Lightspeed evo lender integration9 SEND PARTS AND UNIT INFORMATION TO YOUR 50 BELOW WEBSITE. 8 IMPROVED ACCESS FOR REMOTE LOGIN AND MOBILE APPS. 6 SERVICE CONNECT A NEW WAY TO GET SUPPORT. The Lightspeed Mobile app also includes customer and part inquiries with flexible search. Lightspeed Mobile Quick Quote and Lookups Pg 21 Use a mobile device to initiate a quote with customer entry and unit selection. Enabling a certificate security option rather than fixed IP provides for remote workstation access and Lightspeed Mobile apps capability (pg. 8 Certificate security will be phased in over time. Lightspeed Connect Fixed IP No Longer Required Pg. Information, chat, and setting up a support case are all at your fingertips. With Service Connect you don t need to interrupt what you are doing to make a phone call. 6 Dealers using our Hosted Service model now have a new way to get support and find information fast. Service Connect A Better Way to Get Info and Support Pg. Hosted Service Enhancements The nature of the hosted service configuration allows us to provide some additional enhancements and services to hosted dealers. ![]() Using a loyalty program provides a far more accurate and targeted perk than just setting up some customer discounts for preferred customers. Loyalty programs bring your customers back, build a sense of ownership, and provide you a measured method of discounting. They redeem points at your dealership when they choose. 6 Customers can earn points on every purchase from your store. There have also been other additions and improvements to the options process. All parts, whether installed by service or direct invoiced to the unit are handled within the same options structure. 20 For more consistent process flow, parts invoiced directly to the unit are now also included in options. Options Workflow Additions and Improvements Pg. 10 Upon first login you will be required to set up a strong password if you have not already done so. Non-hosted dealers must call for installation instructions. 10 An operating system update is included to enable continued innovation and optimize the Lightspeed experience. You have to specifically add access to the new functions. 1 of 30 *000000*ΔΆ What s New in Version 5.6? Tip: Are you collecting addresses for all of your customers? More important than ever! Note: New functions default to no security access, even for users who have full access already set in their previous security setup. Microsoft Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft in the United States and/or other countries. Java and all Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. Contact Us: For comments or suggestions regarding these release notes, send to or call The ADP logo is a registered trademark of ADP of North America, Inc. ![]() At the top of the About Lightspeed screen that is displayed check that the version is or later. Check your version: Access the Help About menu. WARNING! You must have at least version installed before loading this update! The 5.3 upgrade must have been installed at your server and run on all workstations in your dealership before you install this version. NON-HOSTED DEALERS NEED TO CONTACT LIGHTSPEED SUPPORT FOR ASSISTANCE! Non-hosted dealers must run the backup agent CD to install the new operating system upgrade before loading this update! Lightspeed support will provide non-hosted dealers the disc and assist with the installation. 1 Release Notes LightspeedEVO Version 5.6 Please read this entire document before loading the update ALERT! (NON-HOSTED DEALERS ONLY) THIS UPDATE INCLUDES A NEW OPERATING SYSTEM AND HAS A TWO-PART INSTALL.
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